Sites: after 11am, cabins: from 2pm
Sites and cabins: 10am
Office Hours: 8:30am-6pm weekdays and 9am-5pm weekends. These hours are extended during peak periods. As a courtesy please make arrangements for out-of-hours arrivals and departures with office staff prior to your stay.
Here at BIG4 Ulverstone Holiday Park, we endeavour to do all we can to make your stay with us enjoyable. We understand that at times you may need to change or cancel your travel plans so the following cancellation condition applies:
We welcome dogs year round, including all peak periods, however they are not to be taken into other park buildings with the exception of registered Guide Dogs.. A $25 dog cleaning charge is applicable for all cabin bookings.
A deposit of 1 night or payment in full by credit card is required at the time of booking (dependent on time of year and the day of your booking). You may pay your balance via direct deposit. If so, please state your reservation number and name as a reference: BSB: 067-406 ACCT: 10286011.
Peak period payments require full payment prior to arrival by the following dates: Christmas 20 December-24 January by 1 October, Australia Day Long Weekend by 27 December, Easter Long Weekend by 1 February, March Long Weekend by 10 February and November Long Weekend by 3 October. All other periods is 2 days prior to arrival. These can be paid in instalments via arrangements with reception.
Site Extras: $15 per person. Cabin Extras: $25 per person per night. Bonds: A bond payment may be requested at time of booking or check-in. This will be refunded within five days based on satisfactory inspection of the accommodation/satisfactory behaviour of the client(s)/group. Damage/Undue Cleaning: Any damage or extra cleaning as a result of your stay will result in extra charges being applied to your account and processed on your credit card.
Reception Hours
Office Hours: 8:30am-6pm. These hours are extended during peak periods. As a courtesy, please make arrangements for out-of-hours arrivals and departures with office staff prior to your stay.
We offer flexible check-in and check-out options for Spirit of Tasmania travellers. Please advise us of your ETA and we will ensure you are able to arrive and depart at a time to suit.
Pets
Bonds
A bond payment may be requested at time of booking or check-in. This will be refunded within five days based on satisfactory inspection of the accommodation/satisfactory behaviour of the client(s)/group. Damage/Undue Cleaning: Any damage or extra cleaning as a result of your stay will result in extra charges being applied to your account and processed on your credit card.
Sites
Our powered sites may be large but please remember only one set up (one caravan, tent, motorhome or camper trailer) and 6 people max are allowed per site.
Bunks
Australian Standards maintain that children need to be nine years old or above to sleep on the top bunk and even though it’s fun, they aren’t allowed to play on the top bunk either. Please make your booking with this in mind.
Smoking
Please note that smoking is not permitted inside any cabin, glamping tent, holiday park facilities or in and around the community areas.
Guaranteed Sites/Cabins
Please note that whilst we do our best to cater for guest requests, we are unable to guarantee site or cabin numbers. You are guaranteed a site or cabin within the category that you have booked.
Due to operational reasons, sites and cabins are allocated at the discretion of the park and may be moved without notice to a site or cabin within the same category, for example due to a maintenance issue or to accommodate a new booking.
Photography and Social Media
You and your children may be photographed for marketing purposes. Photos may be posted on social media. Please advise upon check-in if you do not wish to be photographed.
In Park Perks
Eviction
We reserve the right to evict guests from the park who are deemed by management to be:
No refund will be given, and charges will apply for any damage caused.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.